At Last Thread, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, create an account, or contact us, we may collect certain information, including:
* Full name
* Billing and shipping address
* Email address
* Phone number
* Order and purchase details
* Payment and transaction information
* IP address and device information
* Browser type and operating system
* Website activity, pages visited, and interactions with our website
* Any information you voluntarily provide when contacting us
We do not intentionally collect sensitive personal information unless it is necessary for a specific service and provided by you.
2. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Process payments and refunds
* Confirm and communicate order details
* Provide customer support
* Handle returns, exchanges, and cancellations
* Improve our products, website, and customer experience
* Prevent fraudulent or unauthorized transactions
* Send transactional messages such as order confirmations and shipping updates
* Send promotional communications, where permitted and where you have opted in
* Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
We do not ordinarily store your complete debit card, credit card, UPI, or banking credentials on our own servers. Payment information is handled by the relevant payment service provider in accordance with its privacy and security practices.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers who help us operate our business, including:
* Payment gateway providers
* Shipping and logistics partners
* Order fulfilment providers
* Website and hosting providers
* Customer support and communication platforms
* Marketing and analytics service providers
* Professional advisers, where necessary
These parties may only receive information necessary to perform the services they provide to us.
We may also disclose information where required by applicable law, legal process, government authorities, or to protect our rights, customers, website, or business.
We do not sell your personal information to third parties.
5. Shopify
Our online store is powered by Shopify. Shopify may collect and process information necessary to operate our online store, process transactions, maintain security, and provide its services.
Your information may therefore be processed by Shopify in accordance with Shopify’s applicable privacy practices.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Keep your shopping cart functioning
* Remember your preferences
* Understand how visitors use our website
* Improve website performance
* Provide relevant advertising and marketing
* Analyze website traffic and customer behaviour
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
7. Marketing Communications
If you provide your contact information and consent to receive promotional communications, we may contact you about:
* New product launches
* Discounts and offers
* Sales
* Brand updates
* Other marketing communications
You can unsubscribe from promotional emails or messages at any time by following the available unsubscribe instructions or contacting us.
Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfil your order.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
* Fulfil the purposes described in this Privacy Policy
* Provide our services
* Maintain business and transaction records
* Resolve disputes
* Prevent fraud
* Comply with applicable legal, tax, accounting, and regulatory requirements
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
* Request access to personal information we hold about you
* Request correction of inaccurate or incomplete information
* Request deletion of your personal information where legally permissible
* Withdraw consent for certain processing activities
* Opt out of promotional communications
* Raise a complaint regarding the handling of your personal information
To exercise these rights, you can contact us using the details provided below.
11. Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.
12. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Last Thread
Website: lastthreadstore.com
Email: contact@lastthreadstore.com
Phone:+91 9650085958
Address: B319, Paramount GolfForeste, Site C, Surajpur, Greater Noida, UP - 201306
By using our website, you acknowledge that you have read and understood this Privacy Policy.